Support

When to contact support:

• Ask for RESTful API endpoints.
• Ask for SMPP bind host and port.
• Credential issues.
• IP whitelisting issues.
• Whitelist IP ranges.
• Throughput increases.
• Bind limit adjustments.
• Other Technical issues.
• Finincial issues.
• Any other Issues.

Support Contacts:

• Email Support: support@message-deck.com
• Teams support: Please login and click on Live Agent to be redirected.
• Telegram support: Please login and click on Live Agent to be redirected.